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Author
Publisher
Oxford University Press
Pub. Date
[2019]
Language
English
Description
"A recent estimate suggests that employees endure a staggering 55 million meetings a day in the United States. This tremendous time investment yields only modest returns. No organization made up of human beings is immune from the all-too-common meeting gripes: those that fail to engage, those that inadvertently encourage participants to tune out, and those that blatantly disregard participants' time. Most companies and leaders view poor meetings as...
Author
Pub. Date
2016.
Language
English
Formats
Description
"A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations--whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international...
4) Your hidden superpower: the kindness that makes you unbeatable at work and connects you with anyone
Author
Publisher
Harper Collins Leadership
Pub. Date
[2020]
Language
English
Description
Kindness isn't merely about getting along with people and being nice. It's a game-changer in business, the door opener to fulfillment, and the key to authenticity and confidence. It's also a superpower that can be honed through developing a daily practice of kindness as a lifestyle and is especially important in these divisive times.
Author
Publisher
Portfolio/Penguin
Pub. Date
2013.
Language
English
Description
The authors use research and case studies to illustrate how businesses are finding consistent growth and profits in the new Relationship Era by effectively using social media in lieu of traditional advertising and marketing strategies.
Author
Publisher
Berrett-Koehler
Pub. Date
2009.
Language
English
Description
There's nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologize ourselves-maybe more often than we realize. But we don't need more apologies, says John Kador-we need better ones. Too many people just go through the motions, missing out on the power of apology to restore strained relationships, create possibilities...
11) 5 steps to professional presence: how to project confidence, competence, and credibility at work
Author
Publisher
Adams Media Corp
Pub. Date
[2001]
Language
English
Author
Publisher
Wiley
Pub. Date
[2017]
Language
English
Description
"Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there...
Author
Publisher
Houghton Mifflin Harcourt
Pub. Date
2016.
Language
English
Description
Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience's worldview. Done right, a talk is more powerful than anything in written form. This book explains how the miracle of powerful public speaking is achieved, and equips you to give...
Author
Publisher
HELLO, my name is Scott!
Pub. Date
2011.
Language
English
Description
In this daily devotional, approachability expert Scott Ginsberg will teach you essential elements like: Appeal to the heard mentality; Choose being real over being right; Decide how you want to leave people; I told you so leads to I resent you so; Maintain a posture of grace; Learn to look good naked; Make your mission more than a statement; Make your mission more than a statement; Punch a few stamps on their sandwich card; Reward people for making...
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